Terms And Conditions
General advice and information
Responsibilities
The lessee declares to hand over the selected vehicle in good condition. The renter understands and also acknowledges that the vehicle will be returned to the EasyMIlesUae car rental company in the same condition once the rental period ends (including all accessories)
EasyMIlesUae Car Rental reserves the right to take back the vehicle at any time – if the renter violates any of the company’s terms and conditions.
EasyMIlesUae Rent A Car is not responsible for any loss of luggage
EasyMIlesUae Rent A Car reserves the right to make amendments to its terms and conditions without prior notice to any party.
Geographical boundaries
Vehicles rented from EasyMIlesUae Rent A Car may be driven only within the geographical borders of the United Arab Emirates
Mileage limits
Daily / weekly rentals
The daily allowable distance is 200 kilometers. After that, anything is charged for (1-25 dirhams / km) depending on the type of car
Fuel Policy
The vehicle must be returned after the end of the rental period with the same level of fuel it was rented on. Fuel charges will apply if the fuel level is lower
Damages
It is the renter’s duty to ensure that the tires are properly inflated at all times
It is the duty of the renter to ensure that the vehicle and its equipment are not damaged or tampered with
It is the duty of the renter to ensure that the vehicle is kept clean, both inside and outside
The lessee is responsible for all repair costs that are incurred during the rental period
The lessee is not allowed to use a repair service from a third party – and if the tenant tries to repair the vehicle in the agency or garage, the lessee will have a fine estimated by EasyMIlesUae for car rental
In the event of any damage or accident – the lessee must contact the police (999) and EasyMIlesUae Rent a Car Company (+971566668793)
The tenant must obtain a police report of any damage that occurs during the rental period
Rental period and return policy
The rental fee is on a 24-hour basis
In the event that the car is returned after the agreed delivery time from the return date – it is considered a full day parcel
Check-in is not done on Fridays and public holidays
For the pick-up service on the return date (in Dubai), the lessee must inform EasyMIlesUae Rent A Car at least 4 hours before the pick-up time
As for the pick-up service on the return date (in all other Emirates), the lessee must inform EasyMIlesUae Rent A Car at least 24 hours before the time of collection
Payments and other fees
Security deposit
EasyMIlesUae will maintain the rental car. A security amount determined according to the type of car before the lessee receives the car
Insurance amounts may vary depending on the car category selected for rent
The amount will be kept for a period of 25 days after the check-in date to meet fines or Salik charges committed by the tenant.
Salik
AED 5 is charged per Salik crossing
Salik toll rates are subject to change without notice
A 5% tax will be applied to the EasyMIlesUae Car Rental service fee
Fines
The lessee bears all fines committed during the rental period
Fines less than 200 dirhams will incur a service fee of at least 20 dirhams
A 5% value-added tax applies to the service fee
Service / maintenance
All rental fees include periodic service fees
The lessee must notify EasyMIlesUae Rent A Car at least two days prior to the next maintenance
In the event of a vehicle breakdown, EasyMIlesUae Rent A Car will provide a replacement vehicle as soon as possible
The renter is responsible for vehicles that were not maintained at the designated times and were damaged
The lessee will bear all the costs of the repair and the rental period will be extended to cover the time taken to repair the damage
The renter does not allow any third party to repair the rental car without written approval from EasyMIlesUae Rent A Car .
The renter is responsible for repairing any and all tire punctures
The inspection team checks for tire damage due to punctures and a fee is charged from the tenant
The lessee must inform EasyMIlesUae Rent A Car of any damage or mechanical failure. The lessee will be responsible for any damage that occurs due to late reporting.
The renter bears the full cost of the repair if the vehicle is damaged due to operating with a flat tire
Insurance
Any car rented from EasyMIlesUae Rent a Car is only insured for driving on paved roads within the UAE
In the event of any damage to the vehicle, a police report must be obtained from the renter, otherwise the renter will be responsible for all costs of repairing the damage.
Damages to the windshield, tires, wheels, tools and wheel cover are not included in the insurance
Legal issues
Age
All tenants must be at least 18 years old
Confiscating the vehicle
The lessee will be responsible for paying the reservation fee to EasyMIlesUae Rent A Car in addition to losing the rental fees in case the car is seized by the parking lot
The lessee must ensure that the rental car is always parked in a safe and secure place and that all doors are closed
The lessee will be responsible for any damage caused to the vehicle
The tenant will be responsible for the loss of any keys
Minimum lost key is AED 2,000 • Fees for lost keys may vary depending on the rental vehicle category
Any parking fines incurred by the tenant will be imposed on the tenant in addition to an administration fee
Cookie Policy
What are cookies?
A cookie is a unique identifying text file
There is an automatic set of personal information when you visit our site
This information is collected to help enhance your online experience
By continuing to use this site, you agree to our cookie policy
What cookies do we use?
Session Cookies
Permanent files
Targeting files
Analytical files
Pixel markers
Additionally, Pixel tags can be used on some HTML web pages and emails
Pixel tags allow the company to track users’ behavior, and also to help us search for data on popular destinations, average rental rates, conversion rates, etc.
Pixel brands help us provide a better overall experience for our customers and make sure we are always looking to improve our services and customer services
Turn off and delete cookies
If you do not have the comfort to use our cookies – you have the option to delete them after your visit to the website via the browsing history tab.
Online reservation – terms and conditions
Online reservation terms and conditions are effective as of 01/01/2020
Confirm the selection
After booking the service of your choice, the customer will be asked to: fill in customer information and check the booking summary
Giving final acceptance to the terms and conditions of the reservation
Cookie Policy
What are cookies?
A cookie is a unique identifying text file
There is an automatic set of personal information when you visit our site
This information is collected to help enhance your online experience
By continuing to use this site, you agree to our cookie policy
What cookies do we use?
Session Cookies
Permanent files
Targeting files
Analytical files
Pixel markers
Additionally, Pixel tags can be used on some HTML web pages and emails
Pixel tags allow the company to track users’ behavior, and also to help us search for data on popular destinations, average rental rates, conversion rates, etc.
Pixel brands help us provide a better overall experience for our customers and make sure we are always looking to improve our services and customer services
Turn off and delete cookies
If you do not have the comfort to use our cookies – you have the option to delete them after your visit to the website via the browsing history tab.
Online reservation – terms and conditions
Online reservation terms and conditions are effective as of 01/01/2020
Confirm the selection
After booking the service of your choice, the customer will be asked to: fill in customer information and check the booking summary
Giving final acceptance to the terms and conditions of the reservation
Notification
EasyMIlesUae Rent A Car will send you an email for confirmation, including all booking details
Confirmation mail
The customer will receive a final confirmation message of the reservation after completing all the steps of the process
the prices
Your final price quote from EasyMIlesUae Rent A Car will be included
On the following elements :
All mandatory fees, value added tax, and any other tax as applicable by government authorities, included kilometers / miles, third-party collision liability insurance, and theft liability
Payments
There are two payment methods:
1: Book and pay at the office
Book and Pay Now indicate prepayment by bank transfer on the company account
Prepaid rates will be available online
The estimated amount must be paid in full at the time of booking
Company reservation and payment refer to payment directly at the branch of EasyMIlesUae Rent A Car
Insurance deposit
A security deposit is an amount in addition to the full price that is required to be paid for the rent
The tenant will be informed of the exact form of the deposit
The deposit is to allow the EasyMIlesUae rental car company to obtain security and protection for authorization before the rental period begins
The required deposit amount will vary depending on the vehicle category chosen
The security deposit remains in place for the entire rental period
The deposit must be returned to the lessee within a maximum of 30 days from the date the vehicle is returned.
At the time of check-in, all payments must be settled
Other requests
If more information is required, you can contact the EasyMIlesUae Reservation Center for Rent A Car .
Other general terms and conditions
If the lessee is a tourist, and holds a driving license from a country approved by the United Arab Emirates, the lessee must sign a contract stating the following: Once the tenant obtains residency in the UAE, he must change his license to a UAE license, and the renter also agrees. However, it would be illegal to drive in the UAE with a driving license from abroad once residency is obtained
Any accident or damage to the rental car that occurs due to the driver being under the influence of alcohol or any drug will lead to the full responsibility of the renter.
The renter must ensure that only drivers whose names have been entered into the contract are permitted to drive the vehicle
The lessee is not allowed to color the car windows or add any of his own stickers to the car. A fine will be imposed for these violations by EasyMIlesUae Rent A Car and the lessee will be fully responsible for the penalties imposed by the government.
All disputes and disputes related to billing, accounts and disputes related to maintenance and services are handled by : info@EasyMIlesUae.com